Privacy Policy

At Elegant Family Home Care LLC, we are committed to protecting the privacy and security of our clients, their families, and our website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, phone number, email address, and mailing address provided via our contact forms.
• Health Information: Basic care needs or preferences you voluntarily share during inquiries. (Note: Please do not submit sensitive medical records via our website forms.)
• Usage Data: Information about how you navigate our website, including IP address, browser type, and pages visited, collected via cookies to improve user experience.

2. How We Use Your Information

We use your information solely for the following purposes:

• To respond to your inquiries regarding our home care services.
• To schedule free in-home assessments.
• To improve our website functionality and service offerings.
• To communicate relevant updates or newsletters, if you have opted in.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

• Authorized Staff: Care coordinators and nursing staff who need information to serve you.
• Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.
• Legal Compliance: When required by law or to protect our rights and safety.

4. Data Security

We implement specific security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate information.
• Opt-out of future marketing communications at any time.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: